In today’s uncertain times, strong leadership is more critical than ever. Dealing with factors like a changing workplace, fears and doubts of team members, unpredictable customer behavior, and financial concerns can impact teams negatively. But the strong leader was made for times like this.

Using the acronym S-T-R-O-N-G, let’s look at the four core needs of followers and the three things strong leaders do. If you’re a leader, consider how you will meet your follower’s...

As the head of Human Resources for our company, I have a vision for our employees. It comes down to five words. We want to be:

• Person-centric
• Performance-minded
• Strengths-based
• Engagement-focused
• Self-aware

Here’s what I mean.

In Patrick Lencioni’s book, The Truth About Employee Engagement, he writes about the three causes of job misery.

Job Misery

One of them is anonymity—the sense that at work, you are unknown as a person. What a sad thing! Being unknown at work makes...

Most of us don’t enjoy giving feedback to people. That’s because there are three challenges to overcome. First, you may not have developed basic feedback skills. Second, you see the world a certain way. Third, the other person sees the world their way. That’s three big challenges that can create a mess. But you can overcome these challenges through a simple and clean feedback formula that makes use of your strengths.

All you must remember is S.O.A.P. (I told you it was...

Gallup published a book this past May that discusses the most significant factor in an organization’s long-term success. What is it? It’s the manager, and the “research is based on the largest global study of the future of work.”

I’m making this point not to put undue pressure on managers—“If I mess this up, the company’s going to crumble!”—but rather to put realistic pressure on them. The manager is vital to the health of the...