Blog Podcast Team Training Coaching Assessments Resources About BOOTCAMP Login

Chris Heinz Co. Blog

Four Stages of Psychological Safety

engagement self-awareness Oct 13, 2020

In our last post, we answered, “What is Psychological Safety?” and we followed it up with a webinar on the topic. During the webinar, we asked attendees to rate their current level of psychological safety at their workplace from 1-5 with 5 being the highest.

What would you say about yours?

For our webinar attendees, the average response was 3. If this was a test, the score would be 60%, a grade of D.

One of the definitions we highlighted comes from Dr. Timothy R. Clark, who says ...

Continue Reading...

What is Psychological Safety?

engagement self-awareness Oct 05, 2020

How open do you feel to take a risk at work? Are you afraid that if you make a mistake you’ll be embarrassed or rejected? How much do you trust the members of your team?

According to experts, questions like these help to measure a critical aspect of a healthy workplace—psychological safety. But what is psychological safety? Let’s look at what two experts say.

In 2012, Google was curious about what made a successful team, so they created “Project Aristotle” to...

Continue Reading...

Three Ways to Boost Employee Recognition

engagement Jun 17, 2020

With increased stress to employees, remote working conditions, and societal pressures, making employees feel recognized and appreciated is more important than ever.

Aside from the human relations side, the business benefits of employee recognition are numerous. Studies published by Forbes and GetHppy show that employee recognition improves engagement, customer satisfaction, employee retention, employee experience, and performance.

Actually, “Praise and commendation from managers was...

Continue Reading...

How to Deal with the Stress of Coronavirus thru the Coaching Approach

The Coronavirus is affecting everyone, and with it brings stress: concern for health and safety, loss of work, shift in school, change of routine, uncertainty about the future, grief in relationships…I don’t have to go on. How do you deal with stress? In this blog post, we’ll lay out four suggestions for how to effectively manage stress.

This is an important skill to have, not only in these days of pandemic, but for everyday stress as well. Let's look at four...

Continue Reading...

6 Statistics on Why Engagement is Good for your Bottom Line

engagement Jan 28, 2020

We all hear that strong employee engagement is good for your organization, but is it really? Are engagement consultants and workplace improvement organizations just trumping up the value of engagement so they can sell their services to you? Are they telling you how bad your engagement is so they can show you how good their solution is?

Maybe. But how is employee engagement good for your bottom line? Before we consider that, let’s review what employee engagement is.

There are different...

Continue Reading...

Five Words to Describe Human Resources

engagement team building Dec 29, 2019

As the head of Human Resources for our company, I have a vision for our employees. It comes down to five words. We want to be:

  • Person-centric
  • Performance-minded
  • Strengths-based
  • Engagement-focused
  • Self-aware

Here’s what I mean.

In Patrick Lencioni’s book, The Truth About Employee Engagement, he writes about the three causes of job misery.

Job Misery

One of them is anonymity—the sense that at work, you are unknown as a person. What a sad thing! Being unknown at work makes...

Continue Reading...

3 Myths of Employee Engagement

engagement Dec 28, 2019

The other day I was coaching a supervisor whose team members weren’t as engaged as she wanted them to be. We talked about the reasons for that and brainstormed possible solutions. After coming up with five or six possibilities, she highlighted two that seemed doable for her, and decided to try them. I’m looking forward to hearing the results.

Myth: Sometimes supervisors get the idea that producing highly engaged employees is all their responsibility.

And so, they don’t want...

Continue Reading...

3 Ways to Kick Job Misery

engagement Dec 28, 2019

I’m on a kick to read books on employee engagement. My reading list for the New Year is full of them. As the head of our company’s human resources function, my role is help drive employee engagement. The reason is simple—when employees are engaged, everyone wins.

So how do we drive engagement?

In his book, The Truth About Employee Engagement, Patrick Lencioni shares three causes of “job misery” (what a wonderful, yet terrible term). If you’ve ever been...

Continue Reading...

How To Create A Role And Outcome Statement

engagement Dec 28, 2019

Last time we talked about the benefits of creating a role and outcome statement for employees. Now let's talk about how to do it. Only 60% of U.S. employees strongly agree that they know what is expected of them at work, which leaves 40% guessing and the engagement level plummeting.

At my day job at EnergyCAP, Inc., we’ve created role and outcome statements for every employee, which are accessible to the entire company. Like I said, doing so has yielded big benefits for our employees,...

Continue Reading...

8 Steps To Inspiring Change In Your Organization

engagement Dec 19, 2019

Note: A few months ago, a college ministry approached me for help. It wanted to inspire its people to pray more. This post is based on the advice I gave.

Let’s say you’re the director of prayer for a college ministry.

One of your goals is to motivate your people to pray more. But this isn’t easy. Everyone seems to be as busy as ever. They have endless choices for spending their time. And “praying more” doesn’t seem to be a pressing concern. To be...

Continue Reading...
1 2

50% Complete

Two Step

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.