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A sales manager asked me to provide training to his team around a certain assessment. Although I could have signed up his team for the assessment he asked for, I wanted to understand why he wanted it. As we talked, I learned that it was the only one he had heard about, which is why he asked for it. But I knew there was a better assessment to meet his goals and current work situation. So together, we chose a different one.
As a coach and consultant, I...
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